Customer Support
Context Help
If you feel lost inside our Control Panel, the first step you should take is to click the Help button, which is present on each page. A pop-up window will show up. It includes thorough information about all the actions that you can perform on the page in question. Each context menu shows up on the same page so that you can quickly get back to your work.
Video Tutorials
We have a rich library of tutorial video clips illustrating how to use our Control Panel. They're shot for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step educational video clips.
F.A.Q.
If you can't find the solution you searching for, take a glance at our extensive Frequently Asked Questions section, which includes questions asked by real clients and offers real solutions. We regulary "revamp" our FAQ section with new Q&A's so as to encompass all the new additions and innovations associated with our platform.
Ticketing System
If you still can't find the answer you need in the FAQ section either, we have a great team of technical support engineers available 24/7 and eager to assist you with any problem. Each support ticket you open will be responded to in less than one hour (the average support ticket response time being approximately twenty minutes), so you will never have to wait a long time to get your question answered.