About Us
Being a web hosting customer can be embarrassing - you frequently need to deal with downtimes and a miserable and slow tech support service. To top it off, you have to log at least in two places in order to administer your domains, billing transactions and your web site itself. When we established HostRite, we endeavored to change all that.
A Pioneering Approach to Web Hosting
The Control Panel is the part of the hosting platform that the clients see. And 90% of the hosting suppliers out there employ the same hosting Control Panel - cPanel. We, however, regard cPanel as being outmoded and difficult to work with - it simply obstructs our work. This is the reason why we took the decision to utilize a different web hosting Control Panel - the Hepsia hosting Control Panel. It's new, has a fresh look and feel and offers billing, domain and website management options, so you can administer all aspects of your Internet presence from a single place. In addition, it has a drag-and-drop File Manager, so you won't need to resort to an FTP client. Our tests have revealed that the Hepsia Control Panel works three times as fast as other hosting Control Panels! We have also created a web hosting Control Panel demo account - you can see for yourself how the Hepsia web hosting Control Panel functions.
A Stable Hosting Platform
Your web site must be online. That is the reason why we lean on powerful hosting servers driven by the winning mix of Linux and Apache. We are also partnering with 4 state-of-the-art datacenters where you can host your sites. This allows us to offer a 99.9% uptime guarantee.
A Client-Centered Approach
Last, but certainly not least - we are there for you! We have Live Chat reps who are there to respond to all your pre-sale questions and to help you remedy minor technical problems. We have a top-class 24-7 customer service. We offer a 1-hour support ticket response time guarantee, but in most situations our client support team representatives respond to support tickets within twenty minutes!